Shipping policy

Shipping Policy

At VAQARA, we are committed to delivering your order safely and on time.

1. Order Processing

  • Orders are usually processed within 1–2 business days after successful order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order is shipped, you will receive a shipping confirmation and tracking details.

2. Delivery Time

  • Standard delivery usually takes 3–7 business days after dispatch.

  • Delivery timelines may vary depending on your location and courier service.

  • Remote or difficult-to-service locations may require additional delivery time.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

  • From time to time, VAQARA may offer free shipping promotions on eligible orders.

4. Order Tracking

Once your order has been dispatched, you can track it using the tracking information provided by us.

5. Delayed or Lost Orders

While we work with reliable courier partners, occasional delays may occur due to weather, operational issues, public holidays, or circumstances beyond our control.

If your order appears to be significantly delayed or lost, please contact our customer support team and we will assist you.

6. Damaged Orders

If your package arrives damaged, please contact us as soon as possible and provide:

  • Your order number

  • Clear photographs/videos of the package and product

  • A brief description of the issue

We will review the case and provide the appropriate resolution.

7. Incorrect Address

Please ensure that your shipping address and contact details are correct before placing your order. VAQARA will not be responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.

8. Contact Us

For any shipping-related questions or concerns, please contact our customer support team.

VAQARA
The Essence of Prestige